KM Certificates Course: KMKS03 The Knowledge Audit
Dates: 16 March - 3 April 2009
This course provides techniques and guidelines for understanding and utilizing the knowledge audit, the evaluation tool which combines the methodologies of the standard needs analysis (asking what research resources and services people require to do their work) and the information audit (how research resources and services are produced or acquired and how these resources are actually used) to establish and evaluate knowledge assets for the larger parent organization. Topics covered include:
- distinctions between the needs analysis and the knowledge audit
- matching organization knowledge strategy with service delivery goals
- the Henczel seven-stage audit model
- determining scope and resource allocations for conducting the knowledge audit
Click on the course title above for course details. Questions? Need more info? Contact clicku@sla.org.
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