What is the three-legged stool that underlies the corporate culture at McDonald's?
The phrase, used by Fred Turner, protege of founder Ray Kroc, refers to the relationship between the three partners in the success of the McDonald's system: owner/operators, suppliers and corporate staff. Each is dependent on the others to support the group as a whole.
In this execuBook, author Paul Facella, a former McDonald's regional vice-president, examines the seven core principles used by Kroc and his successors to build a global powerhouse from a single hamburger joint. Those seven principles, Facella argues, are still relevant in other organizations today.
This summary offers an insider's look at one of America's most successful companies. It will be of interest to corporate leaders and managers as well as others with an interest in the roots of business growth.
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