Click University Connections

Onsite KM Certificates Courses in January 2010

Take an opportunity to enhance your professional development and expertise -- register for one or both of the upcoming courses of Click U’s Knowledge Management Certificates program. Courses will be held at SLA's Leadership Summit in St. Louis, MO USA on 26 and 27 January 2010.  Course enrollment is limited to 30 participants.

KMKS01 Fundamentals of Knowledge Management and Knowledge Services
Tuesday, 26 January 2010 [8:00am - 5:00pm]
Instructors: Guy St. Clair & Dale R. Stanley

KMKS03 The Knowledge Audit
Wednesday, 27 January 2010 [8:00am - 5:00pm]
Instructors: Guy St. Clair & Dale R. Stanley

The New execuBook: "Chaotics" by Philip Kotler and John Caslione

When can we expect the turbulence of today's business environment to settle down?

Don't hold your breath. Turbulence is now the normal condition of industries, markets and companies - especially heightened turbulence with its consequent chaos, risk and uncertainty. Turbulence has two major effects. One is vulnerability, against which companies need defensive armor. The other is opportunity, which needs to be exploited.

In this execuBook, authors Philip Kotler and John Caslione note that bad times are bad times for many and good times for some. They analyze the factors that can cause chaos and that make the traditional three-year strategic plan anachronistic and worthless, and they explain the three components of the Chaotics Management System, which can help businesses prosper despite turbulence.

This summary is a timely guide to doing business in times of uncertainty. It will be of interest to marketers and other managers in any business.

If you want to read the full summary please log into your execuBooks account at http://www.aheadspace.com/login.cfm. Don't have an account? Visit Click U to get one.

EOS International Scholarships for Click U's KM Certificates Program

EOS International, the innovative and award-winning library automation and knowledge management solutions provider, has partnered with the Special Libraries Association (SLA) to offer EOS clients scholarships for SLA’s Knowledge Management (KM) Certificate Program.

Through this scholarship, EOS will contribute US$200 per KM course.

If you are an EOS client and would like to take advantage of the scholarship please register for a course and then contact clicku@sla.org.

The next course, KMKS12 The Knowledge Director: Competencies and Skills, begins 13 October 2009.

SyberWorks e-Learning Podcast Series

The SyberWorks e-Learning Podcast Series reports on helpful and important topics in e-Learning, Learning Management Systems, custom online training development, instructional design, performance management, talent management, and human capital management.

Topics include: Tips For Writing An Effective Online Survey, Understanding the Generations in Today's Workforce, Building Student Friendly Courses, and more.

Learn more

KMKS12 The Knowledge Director: Competencies and Skills

KM Certificates Course: KMKS12 The Knowledge Director: Competencies and Skills

Dates: 13 - 30 October 2009

This course defines the responsibilities of the organization's knowledge thought leader/corporate spokesperson and provides a description of organizational duties and expectations for knowledge services leadership with respect to management, organizational strategic learning, and service delivery. Topics covered include:

• the value of knowledge management/knowledge services in determining enterprise success
• the knowledge development/knowledge sharing construct in the specific organization
• the value of consensus and collaboration and their role in the larger organization
• communities of practice, one-on-one guidance, workshops, knowledge sharing activity rooms, and similar tools

Click on the course title above for course details and to register.

Questions? Need more info? Contact clicku@sla.org.

Click U Resource: execuBooks

As a busy person with very limited time, how can you acquire the professional knowledge you need to compete successfully? You can read execuBooks!

execuBooks are crisp executive book summaries that present the core concepts of the best in business literature in only 15 minutes of easy reading every week.

Access to execuBooks is included in your annual SLA membership and your colleagues are already enjoying them.

Learn more

Onsite CI Certificates Courses

Take advantage of an opportunity to enhance your skills in the field of CI and register for one or both of the upcoming courses of Click U’s Competitive Intelligence Certificates program that will be held at SLA Headquarters in Alexandria, Virginia, on 5 and 6 November 2009.  Enrollment is limited to 30 participants per course.

CIC11a. Introduction to Financial Intelligence (Analysis Elective)
Thursday, 5 November 2009 [8:00am - 12:00pm]
Instructor: Matt Evans, CPA, CMA, CFM

CIC12. Scenarios Analysis & Futures Techniques
Friday, 6 November 2009 [8:00am - 5:00pm]
Instructor:  Cynthia Cheng Correia

The New execuBook: "Know What You Don't Know" by Michael Roberto

When critical problems arise in an organization, what's the greatest challenge that leaders face?

Before beginning to make decisions, leaders need to figure out what problem needs to be solved. Identifying the true problem can be more difficult than expected. In many instances, leaders don't spot a threat until it's too late. At times, they set out to solve the wrong problems.

In this execuBook, author Michael Roberto lists five reasons why problems remain hidden in organizations, describes how leaders can distinguish the real signals of trouble from all the background noise, and explains seven vital behaviors that leaders must follow to become effective problem-finders.

This summary outlines a systematic approach to identifying important problems so they can be solved effectively. It will be of interest to leaders and managers who want to make better decisions.

If you want to read the full summary please log into your execuBooks account at http://www.aheadspace.com/login.cfm. Don't have an account? Visit Click U to get one.

CIC06 Knowledge Management for CI

CI Certificates Course: Knowledge Management for CI

Dates: 5 - 23 October 2009

Knowledge management (KM), a vital but often neglected aspect of competitive intelligence, can enhance CI practices and intelligence generation. If not practiced with critical awareness, KM activities can also create vulnerabilities for an organization. In this online course, participants will examine 1) how internal and external knowledge can be better harnessed to generate intelligence 2) techniques and issues in knowledge capture, access, creation, and application for each function of the Intelligence Process/Cycle 3) how KM can be effectively integrated into an organization's intelligence program/system 4) tools that facilitate KM in CI and 5) how to balance KM with your organization's defensive/counterintelligence needs.

Click on the course title above for course details. Questions? Need more info? Contact clicku@sla.org.

Webinar Now Available: Federated Search in a Disparate Environment

With the amount and types of information being generated in today's enterprises growing 50%-200% annually, there are not only tremendous challenges in managing all this data, but information professionals in the public and private sectors need better methods to quickly and securely access their most relevant information. Discover solutions to simultaneously search across content in disparate legacy systems, databases, emails, network shared drives, internal/external websites, portals, enterprise search systems, publications, media, wikis, blogs, etc.

View recorded webinar