It's often said that if you can't measure it - you can't manage it. What's wrong with that idea?
Who has ever measured the performance of management itself? That means management can't be managed. And who has ever even tried to measure the performance of measurement? Accept this adage, therefore, and you have to conclude that measurement can't be managed, either. Apparently we have to get rid of both management and measurement - thanks to measurement.
In this execuBook, author Henry Mintzberg says this is one of 13 conundrums of managing that need to be considered in order to improve the practice of management and, by extension, leadership.
This summary is intriguing look at the paradoxes and enigmas that surround management. It will be of interest to managers and leaders in any organization.
If you want to read the full summary please log into your execuBooks account at http://www.aheadspace.com/login.cfm. Don't have an account? Visit Click U to get one.
Comments