How important to business success is having a well-aligned, smoothly functioning team?
It's necessary, but not sufficient. There are many examples of teams that ran smoothly right up until disaster struck - such as the crew of the Titanic and the employees of Lehman Brothers. Achieving near-perfect alignment isn't the end of the road. It's merely the beginning.
In this execuBook, authors Saj-nicole Joni and Damon Beyer argue that tension among teams and team members creates innovation and sustainable value, so it follows that a key aspect of a leader's job is to create the right battles and make sure they're fought right. They describe what makes the difference between a right fight and a wrong one, and offer six Right Fight Principles that leaders should bear in mind.
This summary is a guide to using healthy conflict to improve organizational performance. It will be of interest to managers and leaders who want to ensure their teams work to the best of their ability.
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