Are you finding yourself working more on competitive intelligence projects and need to improve your skills and program management? Look no further!
Cynthia Cheng Correia of Knowledge inForm will be on hand at SLA 2011 in Philadelphia to help you enhance your knowledge and to offer practical skills-building.
CIC11b. CI Services Management for Information Professionals answers these questions:
- How can I balance the needs and demands of both information users and intelligence users and manage and satisfy their expectations?
- What are tools and techniques that can enhance efficiency and productivity?
- How can I effectively develop intelligence practices within an information service?
CIC11c. Designing and Using the Intelligence Audit for Effective CI Practice will help you get your intelligence activities on track. Learn about:
- The purposes and types of intelligence audits
- Intelligence audit requirements, elements, and planning
- Auditing in centralized and decentralized CI environments
- Designing and conducting an intelligence audit
- Intelligence audit tools
- Presenting the audit report
- Applying audit results
- Conducting follow-up audits
Both courses are electives in the Competitive Intelligence Certificate program, and anyone interested in expanding their CI knowledge and skills is invited to particpate.
Where: Philadelphia at SLA 2011
When: CIC11b: Saturday, 11 June; CIC11c: Sunday, 12 June
Time: 8:00 a.m. - 5:00 p.m. ET
Cost: $495 members | $595 non-members
Questions? Contact Click University.
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