The April issue of The Information Advisor (edited by Robert Berkman, of the Intelligent Agent blog) makes some suggestions for "insightful" books that information professionals should read. Here are two to get you inspired:
Content Nation by John Blossom, president and senior analyst at Shore Communications, a consulting and research firm. The book is about the impact of social media, and is available as a "live" book (what a great use for a wiki). Read more from Blossom on ContentBlogger and Twitter (@jblossom). And don't forget the Shorelines e-newsletter.
Social technologies are also the focus of Groundswell, which was written by two former Forrester analysts (Charlene Li and Josh Bernoff). Here, it's how blogs and their social friends can be used by business. Lots of case studies. Subscribe to the blog, too.
How have *you* changed your services to clients or your information-gathering because of social technologies? Are your tasks easier, or more overwhelming?
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